Diablo IV account locked
Error code 395002 in Diablo 4 indicates an account lockout issue, usually triggered by security issues or suspicious activity associated with the account. In order to prevent unauthorized access or to investigate any suspicious behavior, Blizzard Entertainment, the developer of Diablo 4, may temporarily lock the account.This measure is implemented to ensure account security and protect against potential risks
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When encountering error code 395002 in Diablo 4, players will see a pop-up box conveying the message “Your account is currently locked. Please wait a few minutes and try again. (Code 395002)”. Although the error suggests trying again after a short wait, many players report that this method is rarely successful. Unfortunately, some people have experienced this error persisting for hours without finding a solution.
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Diablo 4 Account Locked Error 395002: Causes and Solutions
Diablo 4 players have encountered various errors and glitches, one of which is the infamous Diablo 4 Account Lockout Error 395002. This error message may be cause for concern, but it is not a permanent problem and can be easily resolved. In this guide, we will explore the causes of this error and provide solutions to help you overcome it.
Key points:
- Diablo 4 Account Lockout Error 395002 is not a permanent issue and can be fixed.
- This error can be caused by an overloaded server, a weak internet connection, or a firewall blocking access to the game.
- Solutions include playing games outside peak hours, disabling Microsoft Defender Firewall, and adding Diablo 4 as an exception in Windows 10 antivirus settings.
- Restarting the router and contacting Blizzard’s customer support are other steps to consider.
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What is an account lockout error and its causes?
Diablo 4 Account Lockout Error 395002 appears as a pop-up box stating “Your account is currently locked. Please wait a few minutes and try again. (Code 395002).” Although the error states to wait and try again, this method is usually Doesn’t work, leaving players frustrated.
The main reasons for Diablo 4 account being locked error 395002 are as follows:
Server Overload: The most common cause of this error is server overload. When too many players try to log in at the same time, the server will struggle to handle the high traffic, resulting in some players’ accounts being locked out.
Weak internet connection or firewall: Although less common, an account lockout error can also be triggered by a weak internet connection or a PC firewall blocking access to the game. These possibilities must be considered when solving the problem.
How to fix Diablo 4 account locked error?
Wait and try again: Sometimes, account lockouts are temporary due to server overload. Wait 5 to 10 minutes and try logging in again. This gives the server time to stabilize.
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Play outside of peak hours: If server overload is causing errors during peak hours, try playing at a time when there are fewer players online. Peak hours are usually from 4pm to 9pm or later.
Disable Microsoft Defender Firewall: Windows Firewall may mistakenly block Diablo 4 network traffic, causing an account lockout error. Temporarily disable the firewall through the Windows 10 settings menu, launch Diablo 4, and check if the error is resolved. Remember to re-enable the firewall after confirming the error status.
Add Diablo 4 to a Windows security exception: If disabling the firewall does not resolve the issue, add Diablo 4 as an exception in Windows Defender. This ensures the game isn’t blocked by your security settings. Access Windows Security Settings, navigate to Virus & Threat Protection, click Manage Settings, and add Diablo 4 as an exclusion.
Restart your network router and Diablo 4: Restarting your network router can improve your internet connection and may resolve account lockout errors. After restarting the router, restart Diablo 4 and the Battle.net launcher. This may reset your position in the queue and help you log back into the game.
Contact Blizzard Customer Support: If none of the above solutions work, it is recommended to contact Blizzard Customer Support for assistance. Visit their official website and select the appropriate option related to your problem. Alternatively, you could try messaging or tweeting Adam Fletcher, Diablo 4’s global community development director, who is known for solving player problems.
How to Fix Account Currently Locked Error To resolve Account Currently Locked issue (Error Code 395002) in Diablo 4, you can follow the steps described below:
Log out and log back in First log out of your Diablo 4 account, then log back in. This simple action will refresh your account status and may resolve the account lockout issue.
Restart the game: Completely shut down Diablo 4 and restart. This process helps clear up any temporary glitches or issues that may have caused account lockout. By restarting the game you have a chance to resolve the issue.
For PC users, Blizzard recommends taking the following additional steps:
Run the repair tool: Diablo 4 has a built-in repair tool designed to repair any corrupted game files. Find and run this tool to scan and fix any potential issues that may be causing the erroneous code. You can usually find the repair tool through the game’s launcher or in the game’s installation folder. Let the tool complete its process and check if the issue is resolved.
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Switching game areas: In the Blizzard Battle.net client, you can try switching to a different game area and then switching back. This will flush the game’s cache and help resolve any caching issues that may be causing the error. Find the locale in the Battle.net client and make the necessary changes. After switching regions, try logging into Diablo 4 again to see if the account lock issue is resolved.
Delete the Battle.net Tools folder: If the previous steps did not resolve the issue, you can try deleting the Battle.net Tools folder. This folder contains various files related to Battle.net and Diablo 4, deleting it can help rebuild any outdated or damaged files that may be causing problems. You can usually find this folder in the Diablo 4 installation directory or the Battle.net folder. After deleting the folder, launch the game again and it should recreate the necessary files.
By following the steps below, you can try to fix the issue where your account is currently locked in Diablo 4. If the problem persists, it is recommended to contact Blizzard Customer Support for further assistance.
What is Diablo 4 error code 395002?
Error code 395002 in Diablo 4 is associated with a “Your account is currently locked” notification. This error message usually occurs when the game server is overloaded, making it difficult to log into the game. It’s important to note that this issue is not specific to your account, but is caused by high server activity.
The best thing to do in this situation is to stay calm and be patient. Server congestion is temporary, and as server load decreases, you will regain access to your account and be able to continue playing Diablo 4. It is recommended to try logging in periodically as the situation can change rapidly.
It’s worth mentioning that game developers or publishers may issue official announcements or updates regarding server status and potential fixes. Following their official channels, such as their website or social media platforms, can provide you with the latest information and help you stay informed of any ongoing efforts to resolve the issue.
Keep in mind that server-related issues are common in online games, and developers usually work hard to resolve them and ensure a smooth gaming experience for all players.
About Diablo IV
“Diablo IV” is the highly anticipated fourth installment in the “Diablo” series, developed and published by Blizzard Entertainment. The game was officially announced at BlizzCon 2019 and will be released on June 5, 2023. The game will be available to players in early access starting June 1, with a public beta launching in March 2023, giving players a glimpse of the adventure to come.
In Diablo IV, players can look forward to the return of beloved features from the series, such as procedurally generated dungeons that offer endless replayability, and an emphasis on collecting powerful loot to enhance their characters. However, the game also introduces exciting new elements, including a vast open world for players to explore and engage in player-versus-player (PVP) interaction.
Upon entering the game, players have the opportunity to choose from five playable professions: Barbarian, Druid, Necromancer, Rogue, and Magician. They choose their profession, embark on quests and engage in intense battles in the immersive world of Sanctuary, while facing the resurrection of the terrifying demon Lilith.
Diablo IV blends classic Diablo elements with fresh experiences, providing old fans and new players alike with an exciting journey through a dark and enchanting world. Get ready for a challenging adventure and immerse yourself in the rich lore and gameplay that Diablo IV has to offer.
Disclaimer: The above information is for general information purposes only. All information on this website is provided in good faith, but we make no representations or warranties, express or implied, as to the accuracy, adequacy, validity, reliability, availability or completeness of any information on this website.
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